The Silence Tax: What Employee Voice Really Costs
When people don't speak up, organizations pay — in bad decisions, missed signals, and eroded trust. New research on the true cost of silence.
Speaker and organizational thinker exploring how humans, leaders, and organizations adapt to a world of continuous change.
On stage
Change is constant — but most organizations are still treating it like an event. This talk reframes the entire conversation.
We've been measuring the wrong thing. Safety is the floor, not the ceiling — here's what leaders actually need to build.
The playbook for leading through disruption was written for a world that no longer exists. Time to write a new one.
Ongoing inquiry
I don't have all the answers. These are the questions I'm actively researching — and I think they're the ones that matter most right now.
What would happen we just assumed everyone was a high potential and then treated them as such?
What does psychological safety actually require of leaders, are we asking too little?
How will AI reshape the social contract at work, and who gets to decide?
Is employee voice a leadership strategy — or a leadership obligation?
What if the organizations that survive the next decade are the ones that learned to be wrong faster?
Original framework
A framework for continuous organizational change
Most change models treat transformation as a project with a beginning and an end. The Adaptation Loop reframes change as an ongoing organizational capability — one that can be built, measured, and strengthened over time. It's the difference between surviving disruption and being built for it.
Sense
Read signals before they become crises
Interpret
Make meaning across the organization
Decide
Act with conviction under uncertainty
Learn
Build the loop back into the system
Writing + research
When people don't speak up, organizations pay — in bad decisions, missed signals, and eroded trust. New research on the true cost of silence.
Resilience means bouncing back. Adaptation means never needing to. A framework for building organizations that evolve continuously.
As AI takes over tasks, what happens to the human experience of work? Early findings from ongoing research into AI and organizational identity.
Organizations
About
Katrina has spent two decades studying why organizations succeed and fail at change — not in theory, but in the field, working alongside leaders navigating real disruption.
Her work sits at the intersection of organizational psychology, leadership, and the future of work. She brings the rigor of a researcher and the clarity of someone who has sat in the room when the hard decisions get made.
Work with Katrina
Katrina brings original research, hard-won insight, and a willingness to challenge comfortable assumptions to every stage she steps onto. If you're looking for a speaker who will leave your audience thinking differently — not just feeling inspired — let's talk.